Refund & Cancellation Policy
Last updated: when this page was published.
Rescheduling
You can reschedule your visit free of charge up to 4 hours before the booked time. Just call or WhatsApp +91 78118 38171.
Cancellations and refunds
- Inspection fee: fully refundable if you cancel at least 4 hours before the visit. Once the inspection has been done, the fee isn’t refundable, but it’s adjusted in your final bill if you go ahead with the treatment. If you cancel late or aren’t available when our team arrives, the fee may be kept to cover travel.
- Full online payment, cancelled before the service: full refund.
- Service not possible on inspection (for example, the work needed is different from what was booked): we will offer the right service at the correct price, or refund the difference or the full amount.
- Not satisfied after the service: tell us within 7 days. We’ll first re-treat free of charge. If the problem still isn’t solved, we will refund your payment in part or in full.
How refunds are paid
Approved refunds go back to your original payment method through Cashfree Payments within 5–7 business days. Your bank may take a few extra days to show it.
Contact
Email sales@zeropestpro.in or call +91 78118 38171 with your booking or order number.